Job Name:
Consumer Finance Coordinator II

General information

Location: Cottage Grove, MN
Date:
30-Jun-2023
Company:
Andersen Corporation
Posting City: Cottage Grove, MN
Ref #:
3642
Job Category:
Finance and Accounting
Posting City:
Cottage Grove
State:
MN

Description & Requirements

ANDERSEN CORPORATION SUMMARY:

 
We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.
 
SUMMARY: The Consumer Finance Coordinator II primarily processes loan applications as part of the National Alternative Finance Program (NAFP) which services the Renewal by Andersen retail network.  The work includes assessing the credit worthiness of applicants, entering applications into lenders' system, following up with customers by phone, text and/or email to communicate the status of their application, gathering up the appropriate documents to complete the loan, and ensuring loans are signed by customers in a timely manner.  The documents or information is then sent to the lender to finish processing. To enable success, the process is managed by the consumer finance workflow system and the coordinator is supported by a consumer finance lead.  
 
 
PRIMARY RESPONSIBILITIES :
  • Pull consumer's credit report, analyze, and determine next steps including which lender to send the application to. Update the workflow system on the status and enter next action notes.  Communicate to customer, sales rep and retailer when customer does not qualify.
  • For qualified customers, enter the application into the lender's system and check on the status of lender's decision.  Update the workflow system on the status and enter next action notes. Then communicate to the customer, sales rep and consumer finance specialist the status of the application and next steps.
  • Gather up the appropriate documents to complete the loan, and ensure loans are signed in a timely manner.  Send all documents and/or information to lender to finish processing.  Update the workflow system on the status of the application and any issues. Then communicate to the customer, sales rep, retailer and consumer finance specialist as appropriate.
  • Handle routine, standard, repetitive administrative and reporting duties as assigned.  Document current processes and recommend improvements.
 
QUALIFICATIONS AND SKILLS
  • High School Diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong computer/data entry skills
  • Detail orientated
  • High personal integrity
  • Ability to follow processes and complete tasks in timely manner
  • 2 years of relatable experience (consumer finance experience or sales/in-side sales/call center experience preferred)
  • Aptitude to quickly learn and apply technical aspects of consumer finance

 
Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. In addition to your pay, Andersen Corporation currently offers benefits such as comprehensive health benefits, 401k contribution, paid time off, 8 paid standard holidays, plus 2 floating holidays, a robust employee Wellbeing program, as well as profit sharing (all benefits are subject to eligibility requirements).
 
CULTURE AND BENEFITS:
“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.
 
Benefits include, and are not limited to:
  • Medical/Dental/Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan & contributions
  • Professional development and tuition reimbursement opportunities
  • Charity contributions
  • Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
 
* 2020 Andersen brand surveys of U.S. contractors, builders & architects
** 2020 Andersen Brand Survey of U.S. homeowners
 
In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.  
 
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
Posting City:
Cottage Grove, MN
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